Office Experience & Facilities Manager

About the role

As our Office Experience and Facilities Manager, you will help create a warm, organised, spiritually aligned space where every staff member, volunteer, and visitor can thrive. If you are passionate about hospitality, enjoy making things run smoothly, and are energised by leading people well, we would love you to apply.

A note on applying:

If this role excites you and you feel you could thrive here, we’d love to hear from you even if you don’t meet every requirement. We value potential, transferable skills, and a growth mindset.

How you’ll make an impact:

• Set a warm, professional, and hospitable tone for staff, volunteers, and visitors, making the office easy to navigate with clear information, helpful signage, and simple processes.
• Lead the day to day running of Compassion House, coordinating building services and supplier partnerships, and planning preventative maintenance.
• Uphold health, safety, and security by partnering with our Health and Safety Officer, leading audits and training, and responding calmly and decisively to incidents.
• Lead and develop the Office Experience team and volunteers through clear communication, coaching, and supportive direction.
• Oversee post room operations to ensure sponsorship correspondence and profiles are processed and redistributed on time.
• Steward budgets wisely, review supplier value and quality, and document decisions transparently.
• Be personally committed to the Christian faith. There is an occupational requirement for this role to be held by a practising Christian, in order to promote Compassion’s ethos and support others to experience, explore, and express the faith‑based motivation of our work. (You can read more about this in our Policy on Posts to be Held by Christians.

In this role, you’ll get the opportunity to draw on the following strengths, experiences and competencies to thrive:

Behaviours and values

• Hospitality: you are a natural host who helps others feel welcome and supported.
• Composure: you remain calm under pressure, focus on solutions, and are dependable.
• Collaborative: you build trust quickly and lead with care and clarity.
• Growth mindset: you are open to feedback, eager to learn, and ready to try better ways of working.
• Values and stewardship: you are values driven with strong stewardship instincts.

Skills and experience

You may not have them all on day one. Training is provided where needed.

• Operations coordination: keeping many moving parts on track in office or facilities settings.
• Health and safety: confidence in H&S responsibilities.
• Supplier and contract management: including practical budgeting and stewardship.
• People leadership: recruiting, scheduling, coaching, and supporting staff and volunteers.
• Organisation and project delivery: planning, prioritising, communicating, and following through.
• Communication: clear, personable, and adaptable to different audiences.

For the full breakdown, please refer to the job description.

How to apply:

1.  Complete the application form here.
2.  Upload your updated CV/Resume.
3.  A note on applying: If this role excites you and you feel you could thrive here, we’d love to hear from you even if you don’t meet every requirement. We value potential, transferable skills, and a growth mindset.

Location, hours and benefits

📍 Location: Office‑based contract, working from Compassion House, Barley Way, Fleet, Hampshire, GU51 2UT

🕒 Hours: 35 hours per week across four days (Monday to Thursday), with a daily start time of 07:30 am

🗓️ Key dates

• Apply by: 9:00 am, Monday 13 April 2026
• Shortlisting: 13 and 14 April 2026
• Interviews: In person, week commencing 20 April 2026

Note: It is not uncommon for us to hold two rounds of interviews, depending on the role and the stage of the process.