Office Team Member, Nethy Bridge

This is a fantastic opportunity to live and work in the Scottish Highlands and be part of a Christian community providing excellent hospitality and outdoor adventures. 

A warm welcome and great customer service are key parts of how our guests experience Jesus shining through the hospitality that we offer at Abernethy.  

As an Office Team Member, you will help provide a warm, friendly and smooth-running service for all who come into contact with our office and reception and ensure that other departments have the information they need to help our guests have an amazing time. 

You will have the opportunity to get involved in the wider ministry of the Centre, including our evening sessions with kids and ministry teams serving on one of our events weeks and weekends (e.g. playing music, organising games / sport, etc). 

Accommodation will be provided if needed. 

WHO WE ARE

Founded in 1971, Abernethy is a ministry that combines outdoor activity, residential experience and Christian team witness. Our vision is: ‘Seeing Lives Transformed’. 

The team as Abernethy are Christians, and together our mission is: 

• Through the outdoors we provide challenge and adventure 
• Through community we create belonging and see growth 
• Through hospitality we nurture wellbeing 
• Through witness we provoke curiosity 
• In all things, we live the life to which Jesus has called us 

WHO WE ARE LOOKING FOR

We are looking for a committed Christian, with a heart for service and evangelism, who is passionate about providing great customer service.  You will help deliver a high-quality administration and reception service for our guests and staff, contributing to a well-organised office, maintaining high standards of data security, and being a key part in a team that works well together and has fun. 

To achieve this, you will have a passion for good hospitality, an eye for detail, and a warm, friendly and collaborative approach.  You will be great at organising and planning, be adaptable in the face of changing plans and a good problem solver, work in a calm and efficient manner under pressure to set deadlines, enjoy working in a fast-paced job, and be willing to be flexible and go the extra mile. 

KEY ROLES

• To provide a warm, friendly and efficient reception service to the Centre. 
• To assist in providing an effective administration for the work of the Centre. 
• To provide information to other departments within the centre and also to guests before, during and after their visit. 
• To preserve the confidentiality and security of sensitive data passing through the office.  
• Fully contribute to the spiritual life and ministry of the Centre. 

QUALITIES, QUALIFICATIONS AND EXPERIENCE

• Desire to provide an excellent level of service  
• Ability to deal with routine written and telephone enquiries, answering the telephone in a friendly, efficient manner and linking calls with the appropriate personnel.  
• Work as part of a team, with good communication skills. 
• Good computer and typing skills. 
• Ability to prioritise personal workload  
• Self-motivated, discreet, has a high level of initiative and good attention to detail 

WE WOULD ALSO LOVE YOU TO HAVE

• Previous experience of administration and working in an office environment with Microsoft Office applications   
• Marketing experience 
• Experience issuing invoices 

WHAT WE CAN OFFER YOU

• Monthly salary
• Full-board single accommodation provided, if required
• Paid annual leave (30 days per annum, inclusive of bank holidays)
• Use of Centre facilities including outdoor equipment.
• Opportunities to take an active role within the life of our local church and Christian youth work
• Living as part of a vibrant Christian community in a beautiful part of Scotland
• Opportunity for personal training and development
• Weekly Team Fellowship on a Wednesday evening
• Very favourable rates for family on most Abernethy holidays and camps
• Participation in our annual 3-day Team Gathering
• Easy access to the local area including the Cairngorm mountains, river Spey and the Moray coast – a fantastic outdoor playground!

GOOD TO KNOW

• It is a Genuine Occupational Requirement that the holder of this post is a practising Christian whose lifestyle is consistent with the values and doctrine of the Christian faith.
• As part of our commitment to safeguarding, the successful applicant will be required to become a member of the Protection of Vulnerable Groups (Scotland) Scheme and the appointment will be subject to a satisfactory PVG Scheme Disclosure. 
• We cannot accept overseas applications for this role unless you have the right to work in the UK. If you would like to volunteer with us then please refer to our International Volunteer page. 

INTERESTED?

Please prayerfully consider whether this role may be right for you. For an informal chat about the role please contact Stu Newland, on 01479 821279 during office hours. If you feel you are the person we are looking for, please complete the application form on our website.