Director

Living Well is a Christian organisation that provides professional and accessible clinical counselling and wellbeing services to people from all backgrounds, enabling them to thrive personally and relationally.

Living Well's vision is to be a place of hope, healing, refreshment and restoration, empowering people to live and serve well.

Duties and responsibilities

Your primary responsibilities will be to develop and maintain strong professional and business operations and to lead and support our dedicated team as they seek to serve the expat community in Cambodia. 

With the support of our Governing Board you will implement business plans, resolve operational issues and improve our systems and practices to ensure that we are faithfully fulfilling our core vision and proactively managing our growth. 

Your role will be both advisory and hands-on as you draw from your knowledge and experience in management to strengthen our current operations and ensure our responsiveness to ongoing change. You will be approachable, flexible and enthusiastic about leading a cross cultural team. 

You will be a high capacity person who is organized, and detail orientated; a great communicator, natural coach, wise decision maker and able to juggle a broad spectrum of responsibilities while living out the principles of self-care, reflection and active Christian faith as promoted by Living Well. 

1: Strategic Leadership and Direction  

·        Lead and implement the strategic and operational plans for Living Well that will deepen our impact, address current challenges and grow our services in an effective yet sustainable way.

·        Model servant leadership and nurture an organizational culture of respectful communication and collective ownership of the vision of Living Well. 


·        Ensure internal processes facilitate communication and accountability within the team.


2: Overseeing quality and professional service development

·        In conjunction with the counselling team, design and develop mental health training and workshops to benefit the community and our member partners

·        Facilitate professional development for staff team and foster a community of learning 


3: Financial, Administration and Business Management

·        In conjunction with the Assistant Director, strengthen foundational systems for a sustainable business model and implement the agreed business strategy and development.

·        Ensure finances are effectively managed with utmost transparency and comply with organizational policies, procedures, and Government financial requirements. 


·        Develop, monitor and report annual budget plan, ensuring costs (staff, operations, and activities) are adequately budgeted. 


·        Provide regular written updates/summaries to the Governing Board regarding finances and activity and compile an annual report. 


·        Ensure internal Living Well policies and procedures are in compliance with the Cambodian business and taxation laws and maintain data activity and financial records to assist decision making.

·        Alert the Board to any urgent governance or grievance issues, or areas of concern which may affect the operations of Living Well and respond in a timely and wise manner. 


4: Representation and Advocacy

·        In conjunction with the Assistant Director, Represent Living Well in high-level meetings with Government and donor bodies as directed by the Board. 


·        Actively promote Living Well within Cambodia and the wider region through a range of social media, publications, networks and communications to increase exposure.

·        Be the key contact for existing and potential member agencies to understand their context and possible services Living Well could offer 


·        Identify and develop key relationships, ensuring regular engagement and coordination with strategic partners within the Cambodian counseling and member care fields. 


5: People Management

·        Directly manage, support and mentor all staff (Khmer and expat) 


·        Maintain strong HR processes including position descriptions, employment contracts, transparent staff benefit packages, onboarding procedure and appraisal system. 


·        Lead the recruitment of suitable clinical/pastoral/member care workers in order to meet needs within the expat community. 


6: Safety, Security and Risk Management

·        Oversee the safety and security plans for Living Well, and ensure that staff comply with policies, procedures and local laws and regulations. 


·        Ensure the optimum safety of Living Well staff, consultants, volunteers and clients. 


Are you the right person for the job?

To be successful in this position you will be able to demonstrate the following:

1. Strong commitment to the vision of Living Well 


2.      Demonstrated experience in a leadership/management role, including financial oversight, budgets, government reporting, communications and managing teams.

3.      Excellent relational and communication skills


4.      Integrity and honesty 


Qualifications required

You will hold or be working towards:

1.      a Bachelor degree (or higher) in a relevant field (counselling, psychology, business, management,  finance), and have 


2.      Personal experience living and working cross-culturally for a minimum of 2 years (preferably in Cambodia) 


Reporting relationships

Reports to: Living Well Governing Board


Supervisor of: Assistant Director, local admin and finance staff, Living Well’s counselling team and volunteers 


Additional Information

·        You will need to be flexible regarding work hours, as this role may at times include work on evenings, weekends and public holidays. 


·        Your employment with Living Well is subject to a satisfactory, current police/background check. 


·        You will need to agree to and uphold Living Well’s Employment Policy, Safeguarding Policy and financial and administrative procedures. 


·        Upon appointment, a probationary period of 3 months will apply. 


Living Allowance, Benefits and Allowances

The role is self-supported with a small living allowance 

How do you apply? 


To apply, please submit your CV and a covering letter outlining your suitability to recruitment@livingwellcambodia.org 


If you have any questions regarding this vacancy, please direct them to Alli Hodges (Board Chair) at alli@alongsiders.org or on +85512354771