International Care Network
Location: Bournemouth, Dorset
Finance: Salary/Allowance
Duration: Over 12 months, Open‑ended / Permanent
Activity: Children & Youth, Hospitality, Social Action
Posted: 8 Nov 2019
Closes: 31 Dec 2019

New Arrival Support Worker & Residential Volunteer

International Care Network

Hours:  25 hours – evening and weekend work it also involves daytime shifts as part of the support Team.

Benefits in kind:  Rent free accommodation, including gas, electric and council tax bills. 
Duties Responsibilities: 

  • To be a key worker for newly arrived young people who are in the care of Baca in all areas of the young person’s life supporting them from first arrival, through to move on to semi-independence. 
  • To welcome new arrivals into the accommodation and communicate basic information about the house, making them feel safe and able to rest. 
  • To show compassion without discrimination of age, race, colour or behavioural issues.
  • To help young people learn to live with good values and good boundaries.
  • To intentionally train young people in living skills such as washing, cleaning, cooking and safety, shopping and budgeting.
  • Helping young people settle into a routine which will include education and social activities.
  • Work in close partnership with social workers and other professionals and volunteers to provide a holistic development package for each young person enabling them to become independent.
  • Maintaining very good communication with relevant members of the ICN team and relevant social workers through regular appropriate reporting.
  • To work collaboratively with the rest of the ICN team to ensure all young people are safeguarded. Complete monthly reports on allocated young people.
  • Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to ICN. 

Personal Specification:

ICN is looking for someone who can join the support team and provide support, care and be a role model for young people who are newly arrived unaccompanied asylum seekers aged 16 to 18.   The successful applicant will live in the new arrival house and make it their home.   They will be motivated and passionate about the work that ICN does and the young people in our care.  They will be very approachable and a strong team worker.  The successful applicant will need access to transport as the role requires  escorting some to different appointments. The successful applicant will have a personal style that is in line with ICN's vision and values. Someone who is supportive, approachable, responsible, reliable and personable. 

  • Experience in working with young people and an understanding of cross cultural issues in working with asylum seekers.
  • Experience of prioritising workload to meet competing deadlines.
  • Experience in use of computers, with experience in Microsoft Office and online email systems. 


  • Ability to provide a strong role model and authoritative figure to the young people and build their trust and respect.
  • Ability and willingness to make a home that is welcoming and feels safe for young people.
  • Ability to engage and work with young people in a professional and sensitive manner 
  • Ability to provide appropriate activities for young people • Very well organised, able to manage a number of tasks at any one time. 
  • Ability to remain calm and controlled in all situations with young people.
  • Good interpersonal skills and able to interact well with staff and visitors to the office and other properties. 
  • Ability to use own initiative under supervision within accountability structures
  • Enjoys working under pressure

Please mention OSCAR when responding.

International Care Network

Helping to rebuild the lives of asylum seekers, refugees and vulnerable migrants
200 Holdenhurst Road
Tel: 01202 589 395