Faithworks Wessex
Location: Christchurch
Finance: Salary/Allowance
Duration: Open‑ended / Permanent
Activity: Administration
Posted: 13 May 2022
Closes: 14 Jun 2022

Christchurch Foodbank Administrator

Faithworks Wessex

10hrs/wk, £10.40 per hour + pension

What is this project about?
CFB+ provides crisis food supplies to those identified as being in need across the local area. At CFB+ we also provide access to additional support that can help people to move out and stay out of crisis, such as debt, housing and benefit advice, and other things such as cooking courses, community meals and so on.

As a Christian-based initiative, we believe that the project needs to demonstrate the qualities of generosity, integrity and grace towards those who seek help and support. We will do this to the highest standards of professionalism together with the appropriate safeguarding and Health and Safety regulations in the spirit of the Christian conviction to support our communities.

Overall Purpose of job:
As part of the foodbank team, the job holder’s immediate role is to support the Manager and Deputy Manager at CFB+ with administration, including rotas, managing data, gathering feedback, supporting with Acts 435, reporting to funders and other duties.

The role will also involve providing cover when the foodbank Deputy Manager is on holiday or absent for some other reason. To do this well, the post holder will need to understand the operation well and develop good working relationships with the whole team.

Duties and responsibilities:
1. Undertake all appropriate administrative tasks including: collating, inputting and reporting data (quantitative and qualitative) on each element of the foodbank (food, furniture, school support, etc.) for funders, steering group members and others, completing ACTS 435 applications and other tasks.

2. Support the work of the Foodbank so that when the Deputy Manager is unavailable the job holder will ensure the day to day operations are competently carried out by volunteers, e.g. stock taking, packing, data input, relating to guests appropriately etc.

3. When deputising for the Deputy Manager, ensure all referrals are dealt with, prudently and accurately, within stipulated time-lines, and with awareness of confidentiality and client sensibilities; ensure that referral agencies understand their responsibilities and receive regular information as required.

4. Develop a working knowledge of other elements of CFB +, including the furniture bank and cookery courses in order to be able to deputise effectively in the Deputy Manager’s absence.

5. Whilst prioritising a workload consistent with the requirements of the role, to undertake any other duties commensurate with the role or as may reasonably be requested by the Manager.

6. Reflect the servant-hood nature of Christ, through setting an example in supportive care for those who come to the Foodbank for help and those who work and volunteer there; as part of this, organise prayer for people using the foodbank and volunteers where desired.

Skills, competences and experience shall include:

Essential experience and skills:
• Sound appreciation of the needs of those in crisis, and some experience of responding to such needs with care and sensitivity.
• ICT and PC skills in relation to MS Office programs.
• Experience of working in a project team to deliver a successful outcome, including clear evidence of prioritising and planning the work that needs to be done.
• Experience of working successfully with volunteers or helping to organise unpaid groups of people to achieve a common task.

Desirable experience and skills:
• Experience of monitoring the performance of a piece of work to ensure that it can be seen to be meeting the given objectives.
• Excellent communication skills both externally and internally in order to get the best out of team members.
• Knowledge of local voluntary and community sector.
• Ability to travel to different locations across the area.

Key personal characteristics required: -
• Agreement with the values of CFB+ and Faithworks.
• Passionate about helping those in need in the community
• Outgoing personality, a friendly yet efficient style and the ability to establish a rapid rapport with people
• Able to model a high standard of integrity to volunteers, referrers and clients
• A self-starter – can take initiative; but also a willingness to learn new skills as systems and needs develop
• Flexible and always thinking about ways to improve the service.

Please note that anyone applying for this role will require a basic check from the Disclosure & Barring Service.

Closing Date For Applications: 13 June 2022 with probable interview dates the week commencing 27th June.

Please mention OSCAR when responding.

Faithworks Wessex

A local, independent Christian charity, passionate about helping people get out of crisis or isolation and journeying with them until they thrive.
Heron Ct Rd