Stewardship
Location: London, City of London
Finance: Salary/Allowance
Duration: Open‑ended / Permanent
Activity: Church Related, Information Technology
Posted: 14 Jan 2020
Closes: 3 Feb 2020

Business Systems Analyst

Stewardship

As a Business Systems Analyst within our team, you will help Stewardship move forward with products and support the staff using those products by delivering a logical, reasoned, effective service.

You will be expected to be part of a team who pray together and seek to define systems which help to deliver our missional goals.

Main responsibilities

Product Specialist:

  • Understand how the functionality of our core giving platform is built and used
  • Support the staff using those systems with expert knowledge of those systems
  • Guide the direction of new functionality for those systems with the project management team
  • Write specifications for new features in our bespoke software working with our product team to agree fit with user experience designs and our system development agency to align with the development process
  • Read and feedback on specifications for new features in our bespoke software

Test new product releases:

  • Test each sprint prior to a full release to minimise bugs within the software
  • Remaining bugs and errors are identified as part of the test process
  • Ensure no major bugs are identified when the software released within Stewardship or to external clients
  • Where minor bugs arise, develop and communicate suitable workarounds for the appropriate users

Support the Giving Services, Philanthropy Services, Deposits and Finance teams:

  • Provide advice and guidance to enable system users to address problems
  • When issues arise deal quickly and effectively with them in conjunction with the IT team

Design, create and maintain system communications to givers and recipients:

  • Create and update communications including attachments and statements in StreamServe quickly and without error, meeting business objectives
  • Ensure Giving Services and clients understand the communications generated
  • Ensure processes are replicable and reliable

Specify, design and develop reports, using SQL, within products and to support the business:

  • Occasionally create new reports, ensuring the results are technically accurate
  • Ensure any changes are made effectively and communicated internally and where appropriate, to end users
  • Occasionally produce reports to meet user expectations and business requirements quickly and effectively

Please complete our standard application form, together with an equal opportunities form. If these are not attached to this document, please download from www.stewardship.org.uk/jobs. Please also provide an up to date copy of your CV.

Please submit all your paper work electronically to careers@stewardship.org.uk.

All correspondence will be acknowledged within 48 hours.

If you do not receive an acknowledgement for all future emails, please presume your email has not been received; you should make contact by phone 020 8502 5600.

For further information, please contact Kofo Abidemi, HR & Facilities Administrator.

Address:       1 Lamb’s Passage, London EC1Y 8AB

Telephone:   020 8502 5600 extension 30

Email:          careers@stewardship.org.uk

Please mention OSCAR when responding.

Stewardship

Stewardship is a Christian financial support services charity, connecting people and resources to advance the Kingdom of God.
Address:
1 Lamb's Passage
City of London
London
EC1Y 8AB
UNITED KINGDOM
Tel: 020 8502 5600